Privacy Policy

Your privacy is important to us. This Privacy Policy explains how TRAYON collects, uses, and protects your information.

Effective Date: November 22, 2024

Last Updated: November 22, 2024

1. Information We Collect

1.1 Wallet Information

We collect your blockchain wallet address when you connect to our platform. This information is necessary to process token purchases and referral rewards. We do not store private keys or have access to your wallet's contents beyond what you explicitly authorize through blockchain transactions.

1.2 Transaction Data

We collect transaction information including purchase amounts, referral data, and blockchain transaction hashes. This data is stored on public blockchain networks and is necessary for the operation of our smart contracts and reward distribution system.

1.3 Technical Information

We may collect technical information such as your IP address, browser type, device information, and usage patterns. This information helps us improve our platform's performance and security.

2. How We Use Your Information

Process token purchases and execute smart contract transactions

Calculate and distribute referral rewards automatically

Provide customer support and respond to your inquiries

Improve our platform's security and functionality

Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

3.1 Blockchain Transparency

Blockchain transactions are inherently public and transparent. Your wallet address and transaction history will be visible on the Polygon blockchain explorer. This is a fundamental characteristic of blockchain technology and cannot be altered.

3.2 Service Providers

We may share information with trusted service providers who assist in operating our platform, such as hosting services, analytics providers, and customer support tools. These providers are contractually bound to protect your information.

3.3 Legal Requirements

We may disclose information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption

All data transmission is encrypted using SSL/TLS protocols

Secure Storage

Data is stored in secure, access-controlled environments

Access Controls

Strict access controls limit who can view your data

Monitoring

Continuous monitoring for security threats and breaches

5. Your Rights

Access and Portability

You have the right to request access to your personal data and receive a copy in a portable format.

Correction

You can request correction of inaccurate or incomplete personal data.

Deletion

You may request deletion of your personal data, subject to legal and contractual obligations.

Objection

You can object to certain processing activities, particularly for marketing purposes.

Note: Some blockchain data cannot be deleted due to the immutable nature of blockchain technology.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide security features and fraud protection

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

7. International Transfers

As a blockchain-based platform, TRAYON operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

https://trayon.io
Response time: 24-48 hours
Available in English and Portuguese